Privacy Statement

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This privacy notice discloses the privacy practices for This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  1. See what data we have about you, if any.
  2. Change/correct any data we have about you.
  3. Have us delete any data we have about you.
  4. Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.


This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, please contact us.

Customer Service

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At MedDirect you won’t experience time delays with answering options that direct your call. And you won’t get voice-mail.

Everyone at MedDirect is customer service and your call for assistance is a top priority. So, when you need us you will promptly speak to a knowledgeable and experienced staff member.

We are proud to say that our customer turn-over rate during the past ten years is less than one percent! One big reason is our willingness and ability to service our customers, always in a friendly and professional manner.

Relationships are important to us.

MedDirect, Inc.
Call us anytime 8:00 am – 5:00 pm CST
Phone: 877-866-2144
Fax: 479-649-8634

About MedDirect

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Mission Statement

Our mission is to provide the highest quality of products and the most accommodating and efficient customer service available in the drug-testing industry; all at competitive pricing. Our goal is to honor God each day by striving to meet or exceed our customer’s needs!

MedDirect Profile

We are pleased to introduce you to MedDirect. You will quickly discover that our customer oriented centralized services and products are a valuable resource. They are the most practical available anywhere. We consist of two primary drug testing venues—Third Party Administration services for drug testing and Point-of-Care Drug Screening products.

Third Party Administration

MedDirect is a national Third Party Administrator of certified drug testing and Medical Review Officer services. We service both federally regulated and non-regulated companies throughout the U.S., Mexico, and Canada.

We understand your need for more than just another vendor—you need consistent and reliable service! MedDirect will assist your company in every aspect of DOT compliance drug testing. Infact, you will need to do very little once you come on board with our “AuditReady” ™ system.

Since the first day of the original DOT drug testing mandates, we have assisted thousands of companies with a successful compliance system which meets or exceeds the expectation of DOT compliance audits. We have enjoyed national recognition with The Department of Transportation as well as various transportation industry associations, including the American Trucking Association. MedDirect is considered to be one of the premiere drug testing programs available today.

We offer the following compliance services:
  • DOT “AuditReady”™ System
  • Anti-Drug Plan and Company Policy Writing Assistance
  • Specimen Collection Site Set-up anywhere in the U.S.
  • SAMHSA Certified Drug Testing
  • Certified Medical Review Officers (MRO)
  • Bi-Annual and Annual MIS Statistical Reports
  • Administration of “Blind Samples”
  • Scientific Random Testing Selection
  • Nationwide Post-Accident Services/Assistance
  • Centralized Customer Service
  • Regulations Consultation
  • Point-of-Care Drug Testing Products

Since 1996 MedDirect has quickly become the best source for a comprehensive selection of “point-of-care” screening and testing.

You Have Choices

MedDirect gives you choices. You won’t feel boxed-in. So, why limit your possibilities when we will competitively offer a variety of great drug screening options for you? Our goal is to keep you face to face with the latest product advancements and service developments. We search the world over to keep our customers at the cutting edge of the most recent technology.

You have a choice of “instant results” drug screening formats—dip, pipette or cup. Each comes in a variety of drug screening configurations from a single panel to a ten panel. Certain formats have “built-in” adulteration capability. Several formats are CLIA waived.

MedDirect encourages the confirmation of “non-negative” screen results through GC/MS at a SAMHSA certified laboratory. For your convenience we have centralized this optional service for fast turn-around and economy.

Quality with State of the Art Technology

Through active involvement in innovative research and development of new products, you maintain the lead position in the industry’s ever-changing product paradigms. MedDirect’s quality control programs assure you of needed performance and reliability. No fad-tech. You can have confidence in getting reliable “Satisfaction Promise” service.

We invite you to be a part of the exciting growth and expanding possibilities with MedDirect.


Seminars and e-Training

Additional Services No Comments

MedDirect hosts and/or conducts education and training seminars to help our customers (and non-customers) to better comply withfederally regulated drug testing programs. We cover current issues that are pertinent  to Safety and Human Resources concerns from regulatory guidance, specific certification training, to DER training.





MedDirect conducts Specimen Collection Training which complies with the new federal guidelines for collector certification. Our DOT Collector Training includes the five mandatory mock-collections, therefore, qualifying the students for collections immediately following training. Train-the-Trainer for collections is also available through our office and provides the students with the ability to train other collectors within their company.




We offer online training for the DOT mandatory Supervisory Detection Training: DecisionPoint is a fully interactive, self-administered online training that specifically instructs supervisors to identify, document, and address employee performance issues that could be an indication of drug or alcohol related problems. It presents the supervisor with key management skills that can help employees modify their behavior in order for them to be more productive employees.

If you are interested in attending any of our seminars or training sessions,
please call 877-866-2161
or email for more information.


Regulations Consultation

Additional Services No Comments

MedDirect was originally created to help companies comply with, but not limited to, the Federal Motor Carrier Safety Regulations of the U.S. Department of Transportation Parts 40 and 382.

Much of our federal regulations telephone consultation is a “value-added” feature of our services at no charge to our customers.

As of August 1, 2001 the Department of Transportation re-write of 49 CFR 40, Procedures for Transportation Workplace Drug and Alcohol Testing Programs was fully implemented. Many companies are unclear about certain interpretations and new procedures within the regulations. This is where we come to the aid of our customers. Not only motor carriers, but specimen collections, Medical Review Officers, Third Party Administrators, Alcohol Testers and even the drug testing laboratory face a new era of compliance.

MedDirect can ease your uncertainty and help guide you through the process.

Adulteration Strips

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One-Step Specimen Validity Test

Fast Acting / Urine Based

Validity Check for:

  • Creatinine
  • Nitrite
  • Glutaraldehyde
  • pH
  • Specific Gravity
  • Oxidants
  • PCC

24 Month Shelf-life. Store at room temperature.

Ships 25 individual test strips per tube

Also available: POC drug screening products with “Built-In” Adulteration Testing

Call to order: 1-877-866-2161


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With Compliance, Safety, Accountability (CSA), the Federal Motor Carrier Safety Administration (FMCSA), together with State Partners and industry, is working to further reduce commercial motor vehicle (CMV) crashes, fatalities, and injuries on our nation’s highways.

CSA Scope

CSA introduces a new enforcement and compliance model that allows FMCSA and its State Partners to more efficiently contact a larger number of carriers to address safety problems before crashes occur. Rolled out in December 2010, the program establishes a new nationwide system for making the roads safer for motor carriers and the public alike.

Within the CSA Operational Model, the Safety Measurement System (SMS) quantifies the on-road safety performance of carriers and drivers to identify candidates for interventions, determine the specific safety problems  a carrier or driver exhibits, and to monitor whether safety problems are improving or worsening. SMS has replaced SafeStat in the new Operational Model and uses a motor carrier’s data from roadside inspections, including all safety-based violations, state-reported crashes, and the federal motor carrier census to quantify performance in the following Behavior Analysis and Safety Improvement Categories (BASICs):


  • Unsafe Driving — Operation of commercial motor vehicles (CMVs) by drivers in a dangerous or careless manner. Example violations: Speeding, reckless driving, improper lane change, and inattention. (FMCSR Parts  392 and 397 )
  • Fatigued Driving (Hours-of-Service) — Operation of CMVs by drivers who are ill, fatigued, or in non-compliance with the Hours-of-Service (HOS) regulations. This BASIC includes violations of regulations pertaining to logbooks as they relate to HOS requirements and the management of CMV driver fatigue. Example violations: Exceeding HOS, maintaining an incomplete or inaccurate logbook, and operating a CMV while ill or fatigued. (FMCSR Parts 392 and 395 )
  • Driver Fitness— Operation of CMVs by drivers who are unfit to operate a CMV due to lack of training, experience, or medical qualifications. Example violations: Failure to have a valid and appropriate commercial driver’s license (CDL) and being medically unqualified to operate a CMV. (FMCSR Parts 383 and 391 )
  • Controlled Substances/Alcohol — Operation of CMVs by drivers who are impaired due to alcohol, illegal drugs, and misuse of prescription or over-the-counter medications. Example violations: Use or possession of controlled substances/alcohol. (FMCSR Parts 382 and 392)
  • Vehicle Maintenance — Failure to properly maintain a CMV. Example violations: Brakes, lights, and other mechanical defects, and failure to make required repairs. (FMCSR Parts 393 and 396)
  • Cargo-Related — Failure to properly prevent shifting loads, spilled or dropped cargo, overloading, and unsafe handling of hazardous materials on a CMV. Example violations: Improper load securement, cargo retention, and hazardous material handling. (FMCSR Parts 392, 393, 397 and HM Violations)
  • Crash Indicator— Histories or patterns of high crash involvement, including frequency and severity. It is based on information from State-reported crashes.


Each BASIC Measurements Depends on the Following:

  • The number of adverse safety events (violations related to that BASIC or crashes)
  • The severity of violations or crashes
  • When the adverse safety events occurred (more recent events are weighted more heavily).

After a measurement is determined, the carrier is then placed in a peer group (e.g., other carriers with similar numbers of inspections). Percentiles from 0 to 100 are then determined by comparing the BASIC measurements of the carrier to the measurements of other carriers in the peer group. A percentile 100 indicates the worst performance.

Updated guidelines released December 2012 click below link:

MedDirect: 1-877-866-2161


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The following is a list of organizations that may be helpful for support and counseling:


National Clearinghouse for Alcohol and Drug Information

(800) 729-6686


Center for Substance Abuse Treatment

(800) 662-HELP


National Council on Alcoholism and Drug Dependence

(800) NCA-CALL


The Parent’s Resource Institute for Drug Education, Inc. (PRIDE)

(800) 677-7433


American Council for Drug Education (ACDE)

(800) 488-DRUG

H. Pylori

Instant Testing No Comments
With MedDirect’s H. Pylori rapid tests, know within just 10 minutes if it is causing an ulcer!
  • Accurate Results
  • Simple Procedure for whole blood, serum or plasma
  • Immediate Diagnosis
  • CLIA-Waived when using whole blood
  • Pipette format

CLIA-Waived when using whole blood

Available in: Pipette Style

For Professional Use Only

Ships 20 Tests per box.

Call to order: 1-877-866-2161

Hair Testing

Lab & D.O.T. Testing No Comments

Hair testing is one of the most accurate and effective methods of finding drug abusers in the workplace.  With a much longer window of detection than urinalysis, and nearly impossible to substitute or adulterate, hair testing has quickly become a necessity for employers to incorporate into their drug and alcohol testing programs, particularly for pre-employment.

Compared to the more traditional forms drug testing, such as urinalysis, with a 2-3 day window of detection, a hair sample can detect a much longer period of drug use.  Each ½ inch of head hair provides a 30 day history of detection.  The standard test length (1.5 inches) allows for a 90 day window.  If no head hair is available, body hair from the chest, under arms and legs may be used.

By using a small sample cut at the scalp, the laboratory test measures the drug molecules embedded inside the hair shaft, eliminating external contamination as a source of a positive test result.  Any sample screened as potentially positive is confirmed using state of the art technology.  The collection process is quick and safe (no handling of body fluids), and the test results are legally defensible and admissible in court cases.

Hair follicle testing detects the following drugs of abuse:  Amphetamine/Methamphetamine/Ecstasy, Cocaine/Cocaine metabolites, Opiates (Codeine, Morphine, Heroin metabolite, Hydrocodone, Hydromorphone, and Oxycodone), Phencyclidine (PCP) and Marijuana.

Recent studies have revealed hair testing is the most effective method for pre-employment “safety sensitive” positions

♦ DOT Transportation:  Over 2 times higher positive rate combined with significantly lower post accident and random positive rates
♦ Manufacturing:  Over 5 times higher positive rate
♦ Drilling / Energy:  Over 6 times higher positive rate

Let MedDirect show you how to lower costs by reducing turnover, absenteeism, worker’s compensation, injuries, thefts, and increasing productivity!

Call us at 1-877-866-2161