MedDirect pursues relationships with only the highest quality drug testing laboratories in the industry. Those laboratories which are certified by the Department of Health and Human Services (DHHS) / Substance Abuse and Mental Health Services Administration (SAMHSA) are required to maintain the “gold standards” within the drug testing industry.
Additionally, the laboratory must meet the exacting service expectations of MedDirect, on behalf of our customers.
At the laboratory the urine specimen and the Custody and Control Form (CCF) are immediately reviewed for completeness and adherence to chain-of-custody procedures. If any errors or omissions are discovered during the urine specimen collection process, if appropriate, they will be corrected by affidavit or Memorandum For Record (MFR) prior to testing and/or the release of any test result.
The specimen is then screened by state-of-the-art instrumentation, typically by the EMIT methodology. Those specimens revealing a “negative” result will immediately be transmitted to the MedDirect Medical Review Officer (MRO) at our MRO Center, and reviewed again by qualified staff. The test result(s) is then sent to your company Designated Employer Representative (DER).
Those specimens which initially screen “positive” are automatically analyzed by Gas Chromatography / Mass Spectrometry (GC/MS) to confirm the presence of abused or illegal drugs. Upon completion of the confirmation process, the result is sent to the MedDirect MRO Center where it will be completed through the MRO verification process.
All urine specimens are analyzed at the laboratory with numerous quality control measures and released only after being reviewed by an experienced “certifying scientist” prior to being forwarded to the MedDirect MRO Center.